NonRevlyPrivacy Policy
Last updated November 5, 2026
NonRevly is a mobile app that lets airline employees and other non-revenue travellers ask for and share seat loads on flights. It is operated by NonRevly LLC (“NonRevly”, “we”, “us”). This policy explains what information we collect, how we use it, who we share it with, and the choices you have.
Information we collect
Information you give us
- Email address and password. You sign in with your email address and a password, or a one-time code we email you. Passwords are stored only as a secure hash, so nobody at NonRevly can read them.
- Invite code. If a friend invited you, the code you enter links your account to theirs so you both receive rewards.
- Beta sign-ups. If you request a beta code on nonrevly.com/beta, we store your email address, your code and the IP address it was requested from, so each person gets one code and the 100 spots are shared fairly.
- Load requests. The flights you ask about: airline, flight number, origin and destination airports, date and departure time.
- Answers. If you're airline staff and answer a request, the seat counts you provide (open seats by cabin and the number of non-revenue travellers listed).
- Settings. Your notification preferences.
Information we create or receive
- Display name and airline. We create a short display name from your email address (for example “Kyle R.”). If your email belongs to a recognised airline, we record that airline so you get staff pricing and can see requests for its flights.
- Plan and credits. Your plan, renewal date, request allowance, credit balance and invite rewards. Purchases are handled by Apple's App Store or Google Play. We receive confirmation of what you bought, but never your card or payment details.
- Device token. If you allow notifications, a push token that lets us send alerts to your device.
- Technical information. Our service providers keep standard server logs, which can include your IP address, device type and the time of each request. We use these only to keep the service working and secure.
We don't collect your location, contacts, photos, or your airline employee ID, and we don't use advertising or analytics trackers.
How we use your information
- To sign you in and keep your account secure.
- To show your load requests to staff of the airline that operates the flight, and to show you their answers.
- To send notifications you've allowed, such as “DL1558 MCO-ATL Nov 5: 34 open, 11 listed”, or new requests for your airline's flights.
- To manage your plan, credits and invite rewards.
- To respond to support requests, prevent abuse, and keep NonRevly working.
What other members can see
When you ask about a flight, staff of the operating airline see the flight details and a general label such as “Delta Air Lines staff” or “NonRevly member”. When you answer, the person who asked sees the seat counts and a label such as “United Airlines staff”. Members never see each other's names or email addresses.
Who we share information with
We don't sell or rent your personal information. We share it only with service providers that run parts of NonRevly for us, under agreements that limit how they can use it:
| Provider | What they do | What they receive |
|---|---|---|
| Supabase | Database, sign-in and server functions (hosted in the United States) | All account information described above |
| Resend | Sends sign-in, confirmation and password reset emails | Your email address and the code |
| Expo | Delivers push notifications through Apple and Google | Your device token and the notification text |
| AeroDataBox (via RapidAPI) | Flight schedules | Airport codes and dates only, no personal information |
| Apple and Google | App Store and Google Play purchases and subscriptions | What their own policies cover when you buy |
We may also disclose information if required by law, to protect the rights and safety of our members or others, or as part of a merger or sale of the business, in which case this policy will continue to apply to your information.
How long we keep information
We keep your account information for as long as your account is open. Load requests and answers stay in your history while your account exists. When you delete your account, we delete your profile, requests, answers and device tokens within 30 days, except where we must keep limited records for legal, tax or fraud-prevention reasons. Backups and provider logs are overwritten on their normal schedules.
Your choices and rights
- Notifications. Turn each type of alert on or off in the app under Account, or in your phone's settings.
- Subscriptions. Manage or cancel in your App Store or Google Play subscription settings.
- Access, correction and deletion. You can ask for a copy of your information, ask us to correct it, or ask us to delete your account by emailing support@nonrevly.com from the email address on your account.
Depending on where you live (for example California, other US states, the UK or the EU), you may have additional rights, such as to object to certain processing or to complain to a data protection authority. We'll honour these requests as required by applicable law and won't treat you differently for using them.
Security
Information is encrypted in transit, and access is restricted so each member can only reach their own account data. No system is perfectly secure, so please contact us if you notice anything unusual.
Children
NonRevly is intended for adults and isn't directed to children under 16. We don't knowingly collect information from children. If you believe a child has created an account, contact us and we'll delete it.
International users
NonRevly is operated from the United States, and information is stored and processed there. If you use NonRevly from another country, you understand your information will be transferred to the United States.
Changes to this policy
If we make material changes, we'll update the date at the top and let you know in the app or by email before they take effect.
Contact us
Questions or requests about your privacy: support@nonrevly.com